The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., SAP B1, Board, BRM, SharePoint, Remedy, Qlikview etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge of working with tools such as SQL, Phyton, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization