As a Manager, Product at NetLink Trust, you will play a pivotal role in shaping the future of our product line, driving innovation, and delivering exceptional value to our clients and end users. This role offers a unique opportunity to lead product development, delivery, and portfolio management while working at company which powers internet connectivity in Singapore.

Responsibilities:

• Product Development: Spearhead the end-to-end product lifecycle, from conceptualisation to launch, ensuring our offerings are competitive and exceed market expectations.

• Market Insight & Innovation: Deeply understand the needs of Requesting Licensees (RLs) and our End Users (EUs), identifying gaps and innovating solutions that set us apart in the industry.

• Cross-Functional Leadership: Collaborate with diverse teams including Business Development, Regulatory, Planning, Operations, IT, and Finance to ensure seamless product delivery and support.

• Regulatory Engagement: Actively participate in NetLink Trust’s regulatory engagements with IMDA, contributing insights to navigate ongoing and ad-hoc regulatory matters that requires changes to product offerings and / or processes.

• Financial & Capacity Management: Develop and manage product budgets, forecast revenue, and optimize capacity planning to ensure availability, accessibility and affordability of NetLink Trust’s products.

• Performance Monitoring & Optimization: Monitor product drivers, revenue, implementing “get well” plans when necessary. Continuously enhance features, pricing, and business processes to maintain a competitive edge.

• Customer-Centric Customisation: Engage directly with customers to understand their unique requirements, providing tailored solutions that drive customer satisfaction and loyalty.

• Compliance & Quality Assurance: Ensure all products and processes comply with relevant regulatory requirements.

• Degree in Business, Engineering, IT, or related disciplines.

• 3 - 5 years of experience in Product Management within a Telco/IT environment.

• Proven experience in financial and business case modelling.

• Strong customer-oriented mindset with the ability to translate complex needs into actionable strategies.

• Exceptional multitasking and KPI management skills, ensuring high-quality outcomes.

• Demonstrated leadership, team-building, and logical thinking abilities.

• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

• Self-motivated, independent, and ready to take on new challenges.